Star-saga - Privacy Policy

Last updated: 1 November 2024

Introduction

Star-saga is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

Information We Collect

We may collect information about you in a variety of ways. The information we may collect includes:

Personal Data

When you use our services or contact us, we may ask you to provide personally identifiable information that can be used to contact or identify you. This may include:

Name
Email address
Postal address
Information about your banking arrangements (provided voluntarily for analysis purposes)

Usage Data

We may also collect information about how the website is accessed and used. This usage data may include information such as your computer's Internet Protocol address, browser type, browser version, the pages of our website that you visit, the time and date of your visit, the time spent on those pages, and other diagnostic data.

How We Use Your Information

We may use the information we collect about you for various purposes, including to:

Provide, operate, and maintain our services
Improve, personalise, and expand our services
Understand and analyse how you use our website
Develop new products, services, features, and functionality
Communicate with you, including for customer service purposes and to provide updates and information relating to the services
Send you marketing and promotional communications (where you have consented)
Process transactions and send related information
Find and prevent fraud

Legal Basis for Processing

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

Where we need to perform the contract we are about to enter into or have entered into with you
Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests
Where we need to comply with a legal or regulatory obligation
Where you have given consent to the processing of your personal data for one or more specific purposes

Disclosure of Your Information

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties except in the following circumstances:

To comply with any court order, law, or legal process, including responding to any government or regulatory request
To enforce or apply our terms of use and other agreements
If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Star-saga, our customers, or others

Data Security

We have implemented appropriate technical and organisational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.

Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. Financial analysis data provided by clients is retained for a maximum of 12 months after the conclusion of services, unless a longer retention period is agreed or required by law.

Your Rights

Under data protection laws, you have rights including:

Right of access: You have the right to ask us for copies of your personal information
Right to rectification: You have the right to ask us to rectify information you think is inaccurate or incomplete
Right to erasure: You have the right to ask us to erase your personal information in certain circumstances
Right to restriction: You have the right to ask us to restrict the processing of your information in certain circumstances
Right to object: You have the right to object to the processing of your personal data in certain circumstances
Right to data portability: You have the right to ask that we transfer the information you gave us to another organisation, or to you, in certain circumstances

To exercise any of these rights, please contact us at [email protected].

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this Privacy Policy.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

Star-saga
27 Pemberton Street
London, EC2A 4NE
United Kingdom

Email: [email protected]